The accidental death or serious injury of a vacationer in Lee County is tragic and leaves the family with decisions to make in a location far from home. Because we want to assure travelers that the Beaches of Fort Myers & Sanibel is a caring community that appreciates its visitors, the VCB offers special assistance with such emergencies. The Visitor Assistance Program serves as a liaison with the accommodations industry in providing emergency assistance to domestic or international visitors and their families. If an unfortunate circumstance occurs, such as a guest’s accidental injury or death while vacationing on a short-term basis in Lee County, the Visitor Assistance Program is activated to help.
We assist with:
Airline reservation changes
Rental car returns
Accommodation assistance
Translator services
Law enforcement liaison
Expediting logistics with local governmental entities
Foreign embassy regulations
Medical and mortuary service information liaison for families with hospitalized individuals or for the return of remains to the person’s home community
Media assistance
Plus many others
We do not:
Charge a fee
Provide financial assistance
Offer this resource to part-time residents who own property in Lee County. Visitor Assistance Program support is limited to vacationers staying 30 days or less at any hotel, motel, condominium, or R.V. park located in Lee County.